Transform your hospital's communications

Medtasker is a mobile communication and task management platform that ensures the right message gets to the right clinician, the first time.

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Benefits

Improve Patient Safety

Medtasker addresses:

  • The risks and inefficiencies of pagers and unclear escalation pathways
  • The needs of hospital at night programs
  • Delayed or missed care due to test results not being received by the appropriate staff

Increase Hospital Efficiency

Medtasker addresses:

  • Lack of visibility into, and inability to manage staff workloads
  • Poor coordination due to multiple siloed systems
  • Missed revenue due to poor capture of compensable patient services

Minimise Medicolegal Risk

Medtasker addresses:

  • Inappropriate storage of patient information and clinical photos on personal devices
  • The unsanctioned use of WhatsApp and SMS
  • Issues with capturing and auditing communication and escalation activities

Features

  • On-Duty Directory

    A searchable and up-to-date listing of working staff that enables Medtasker to send notifications and alerts to the right person, the first time.

  • Clinical Photography

    Obtain second opinions on clinical photographs in a secure and privacy-compliant way.
    You can also choose to upload them to the EMR.

  • Automated Escalations

    Configure Medtasker alerts and escalations to meet your hospital's needs.
    Medtasker can also escalate to a pager.

  • Mobile Task Management

    Staff can manage their workload on the go with the Medtasker smartphone app, improving efficiency and care coordination.

  • Result Notifications

    Test results are delivered directly to the on-duty clinician's phone to ensure their timely action.
    No more missed or forgotten results.

  • Insights & Reporting

    Improve resource management with real-time visualisation of team workloads.
    Medtasker also provides a full audit trail of communications.

Our Technology

Integration

Integrates seamlessly with existing hospital systems, including PAS, EMR, pathology, radiology, paging systems and Active Directory.

Cross-Platform

Intuitive and easy to use desktop and mobile applications that work everywhere: iPhone, iPad, Android, Windows and the web.

Configurable

Configure the Medtasker platform to complement your hospital’s operations and processes.

Meaningful Support

24x7 SLA-based support from people who really care.

Encryption

All communications using Medtasker are encrypted end-to-end.

Deployment Options

On site or remotely hosted. Choose the option which works best for you.

Redundancy

Medtasker is built upon a redundant and fault-tolerant infrastructure with replicated servers and databases.

Audit Trail

A complete audit trail of tasks are kept, including who created, accepted or completed a task, and when.

  • In 2 weeks we've saved over 24 hours of doctor time alone in phone calls.
    Dr Joel Iedema  /  Director of Medicine
  • My nurses say the system is great as they're able to see outstanding jobs and response times at a glance.
    It's not often nurses are happy straight away.
    Rosaleen Davitt  /  Nurse Unit Manager
  • It just works.
    I saw one doctor had 38 tasks ... that's 38 less phone calls!
    Ben Hackwood  /  Patient Flow Director
  • I think it would be awesome if everyone started using it.
    There is so much you could do with this.
    The paging system is ancient. This is what we need!
    Dr Richard Sia  /  Junior Medical Officer

Contact Us

Email

[email protected]

Location

Suite 4B, 104 Johnston Street
Fitzroy VIC, 3065

Phone

(03) 9088 0440