Coordinate care overnight
Hospitals don't sleep, they just run on a smaller team
A single junior medical officer picks up dozens of inpatient tasks across a single overnight shift, historically fielded through pagers, DECT phones, switchboard calls and handwritten notes left on the desk.
After-hours care relies on coordinated teams. But without the right technology, there’s no central view of who is doing what, what’s been completed or whether a request has reached the right person. In many hospitals, this creates unnecessary coordination load for clinicians already under time pressure. When tasks are fragmented across multiple channels, clinicians spend time interpreting, locating and chasing work rather than delivering care.
Medtasker gives hospitals the tools to effectively coordinate care overnight, with a transparent record for the next morning.
When teams are smaller
How Medtasker supports after-hours care
Medtasker’s After-Hours Care module is configured for the realities of a smaller overnight team supporting a whole hospital.
Team-based tasking, not individual paging
Tasks go to the role that is actually on duty for the shift, not a fixed pager or individual clinician. The team can redistribute work in real-time, reducing unnecessary interruptions and balancing workload across the shift.
A live on-duty directory
No more wondering, “Who’s the surgical registrar tonight?” The Medtasker directory is the source of truth, updated in real-time, with the request reaching the device the clinician is actually carrying. No more being woken at 2am by a misdirected page meant for the registrar who’s actually on.
Deteriorating patient responses
Responding to a deteriorating patient includes systems such as early warning scores and structured detection tools based on hospital-defined clinical thresholds. If deterioration is not actioned in Medtasker, a reminder is sent automatically before escalating to the broader medical team.
A transparent record for the next morning
Every task includes the history of who sent it, who received it, when it was acknowledged and when it escalated. When something needs reviewing the following day, the complete record is there, not waiting to be reconstructed from multiple sources.
Proven in practise
More hospitals using Medtasker
“I love it [Medtasker] when I was doing after hours or nights. It helped us triage all of the patient concerns or jobs we had to do, compared to having to run between two different wards where we’d have paper lists of jobs to tick off. We were getting notified in real-time of what was coming up and could triage them according to severity.”
Elise Ecker – Resident Medical Officer, St John of God Midland Public Hospital
Sydney Children’s Hospitals Network
New staff learn Medtasker in 5–10 minutes, keeping onboarding simple through frequent
JMO rotations.
Royal Hobart Hospital
Registrars report up to 80 fewer calls per day,
freeing up time for clinical rounds and
patient interactions.
Northern Health and Melbourne Uni
Medtasker data has supported research into deteriorating-patient epidemiology and predicting further deterioration.
Beyond one workflow
One solution that’s built around your needs
Almost all hospitals using the After-Hours Care module expand into other Medtasker workflows over time.
Whether you’re looking to address another clinical challenge or improve an operational process, Medtasker gives you a foundation to build on.
Emergency Code Response
Reliable coordination
for critical events
Pager Replacement
Replace pagers across
the whole hospital
Calltasker
Send a task with the
press of a button
Clinical Teams
Keep clinical teams
connected and coordinated
Frequently asked questions
How does Medtasker support a hospital’s after-hours model of care?
After-hours care is typically delivered by a smaller, multidisciplinary team coordinating clinical work across the whole hospital rather than each ward or specialty running independently. It depends on real-time visibility of workload, fast routing to the right on-duty role and reliable escalation when a patient deteriorates. Medtasker is built for this environment, with team-based tasking, an on-duty directory, automatic escalation and complete shift handover.
Can we just use the After-Hours Care module?
After-Hours Care is one of the most common entry points for Medtasker because the value is immediate and the change-management is contained. Hospitals can expand to other modules at a pace that suits their priorities and budget.
How does Medtasker manage deteriorating patients after hours?
Each escalation type runs on its own clinical timeline, configured to your hospital’s protocols. When a deteriorating-patient review goes unanswered, it auto-escalates from the junior doctor to the wider medical team after a configurable time, so the whole team is notified rather than a single clinician. Every escalation is time-stamped, so the overnight response can be reviewed the next morning.
How does Medtasker help the after-hours team manage workload and staff wellbeing?
Medtasker shows the after-hours team all open tasks across the hospital in real time, not only their own, enabling workload to be balanced across the shift. By reducing unnecessary coordination and interruptions, it helps clinicians focus on patient care and supports more sustainable after-hours working conditions.
Are clinicians contacted when they're off duty?
Medtasker routes every task through a live on-duty directory, so requests go to whoever is actually rostered on for that role on that shift (not to a clinician who may be at home, on leave or off the ward). This protects clinicians’ personal time and eliminates delays caused by misdirected pages.
Find out how Medtasker can help your hospital
The fastest way to see how Medtasker can support your teams is a conversation.
Tell us what you’d like to improve and we’ll show you how Medtasker works for hospitals like yours.
